Refund policy
At TOYSPROUTS, we want you to be completely satisfied with your purchase. If you are not fully happy, we’re here to help.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in its original packaging
- Proof of purchase is required
Return Shipping
- We offer free return shipping on all eligible returns
- Once your return request is approved, instructions will be provided
Refunds
- After receiving and inspecting your return, we will notify you of the status
- If approved, your refund will be processed to your original payment method
- Refunds typically take 5–10 business days to appear, depending on your bank or card provider
Fees
- No restocking fees
- No hidden charges
Non-Returnable Items
- There are no final sale items, all products are eligible within the return window
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company (processing time may vary)
- Contact your bank
If you’ve done all of this and still have not received your refund, please contact us.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: contact@toysprouts.com
Phone: +1 307 387 3424